Getting Past No: Negotiating in Difficult Situations

Name: Getting Past No: Negotiating in Difficult Situations
Author: William Ury
ISBN: 9780553371314

by William Ury

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We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven b…

Leadership

Getting Past No: Negotiating in Difficult Situations

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